The first thing you should do when you encounter Comcast / Xfinity Internet packet loss is check your Internet connection health with Comcast’s own speed test tool or a network diagnostics tool.You may run speed and latency tests just to discover that due to network congestion, faulty or outdated hardware or even software bugs, the bitrate of your Internet connection is fluctuating and … Press question mark to learn the rest of the keyboard shortcuts. I then tried to turn off bridge mode in the Comcast admin panel, and said lets try to let the XB6 … The router I ended up buying was the NETGEAR Nighthawk X4S, you probably could get something cheaper, but do a bit of research beforehand. This router is pretty good with supporting gigabit service, and the wifi range is pretty good on it as well. The below are a few steps to login into Comcast Xfinity Router. Xfinity recommends you only use their device and disconnect your router. Our community is your official source on Reddit for help with Xfinity services. For all the backseat trouble shooters, multiple power recycles, speed test checks (with screen caps of speeds), and a whole new line run to my property and nothing fixed it apart from downgrading. Fine for Netflix but hell for gaming. Xfinity xb6 specs Xfinity xb6 specs. Find outage information for Xfinity Internet, TV, & phone services in your area. I'm not sure what to interpret from that. However, you will miss out on the full suite of Xfinity services. We'll measure the speed from our servers to this computer. Both the Hitron and Cisco modem+router units originally issued for Internet 150 work just fine with Internet 300. However, you will miss out on the full suite of Xfinity services. Forum discussion: For anyone that has the new XB6 gateway ( I do not have one) , were you given any info on getting the extender? This issue persists on my PS4 as well with similar connection issues. Xfinity Internet power users are connecting on average 50 devices in the home per month and, globally, an additional 100 million smart home devices are expected to be added to home networks by 2023 (Strategy Analytics).The xFi Advanced Gateway is designed for high-performance users to handle more capacity for even more smart home devices coming online today and in the future. Xfinity XB6 modem connection issue. Good job Comcast!" Xfinity charges several fees for add-on TV service, including premium channels and DVR. What you're describing sounds more like an RF connection problem between the XB6 and the Comcast network. Xfinity charges several fees for add-on TV service, including premium channels and DVR. You've ruled out a customer device issue by trying multiple devices and multiple connections to those devices. Cut your cable bill - Duration: 4:43. Wifi is working fine. Hi /u/Alex11235, I can look into your areas signal and your equipment to help take care of your lagging problem. Not sure if this is the right venue, but here goes: New Xfinity/Comcast install at my girlfriend's house a month ago, moving from Century Link/Driect TV due to satellite problems. There was no need to swap the old unit for the Arris XB6, and you should be able to swap back without dropping Internet 300. About an hour later I got booted offline. Forum discussion: I recently upgraded to the Gigabit service, using the Arris TG3482G XB6 modem, with pretty horrible results. Press J to jump to the feed. Make sure your X1 TV box is turned on. Note: Before purchasing your own equipment, confirm it is approved for use with Xfinity services and can achieve the maximum capability of your subscribed speed tier. Xfinity xb6 specs Xfinity xb6 specs. Xfinity XB6 modem connection issue. Arris XB6 Gigabit Modem. Click enable bridge mode. Page Loaded - Check Your Internet Speed with the Xfinity xFi Speed Test. 4) Around 941 mbps is the max download speed that modern gigabit routers/switches can do right now so don't be worried if you can't get above that. Dont expect any stats pages of the gateway as I could not format them for a screen shot. Page 1: User Manual Technicolor DOCSIS Cable Gateway CGM4140COM CGM4141COX User Manual May 4, 2017 Rev. Using an internet connection, Xfinity Voice provides a clearer international call service and many advanced features, such as caller ID, readable voicemail and blocking. Therefore, it is being sold AS-IS for parts only, assumed to be non-functional. Xfinity xb6 specs. My download speeds improved significantly, and overall no issues. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. I tried disconnecting the switches and connecting one access point straight to the gateway, which (combined with several reboots) worked for a few hours, but now it's stopped working again. Friend gets fantastic ping with cheaper service. Disabling IPv6 allowed it to work. Xfinity, which was introduced in 2010 by its parent company Comcast, is one of the most well-known internet providers in the country. It's a FULLY supported setup from a Rogers perspective and you won't have any problems getting help should you run into any technical difficulties in the future. If you have questions about your services, we're here to answer them. Steps to Login into Comcast Xfinity Router. In This video I show you my upgrade from the xfinity xb3 to the xb6 router box. I just received my replacement Xfinity Xb6 Modem/Router, which will replace the older Xb3 Gateway I have been using in Bridge Mode with my Orbi Router and Sats. I get speeds up to 900 mbps and wifi speeds up to 600 mbps. Quick video of the XB6 Gateway and 1 Gigabit network speeds from Comcast! In This Stream CES 2020: more show than substance at this year’s concept-heavy event. Early termination fee. Our community is your official source on Reddit for help with Xfinity services. The technician came out and made my internet faster with my new xb6 box. The specific model numbers included are: -Arris TG3482G (XB6) -Technicolor CGM4140COM (XB6) If you have any of the above routers, please contact us at 1-855-976-5315 or mygro-support@scotts.com for additional details. To be honest, you've already done all the hard work. Check the power on your devices. The exact method for resetting your Xfinity router or modem can vary slightly by model. Xfinity recommends you only use their device and disconnect your router. Just messaged it, thanks for looking into this. Tune to a channel included with your service. My laptop would not access the internet thru it. I then put the settings back to what they were, and it still seems to be working fine. Welcome to the Xfinity community! Method 1: Downgrade to lower gateways. Does the XB6 come … Xfinity xb6 specs. No problems. Try these tips. I was going through the Xfinity forums and found this very recent post where a user discovered that having Xfinity's xFi Advanced Security features enabled was breaking port forwarding. It will likely require a technician visit back to your house. Lets see how much faster it got by doing an xfinity 1gb speed test. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. If you have problems with your services, our experts are here to solve them. I guess I should have posted an update, but I did fix the issue. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … Late payment fee. Hope this can help you out. Hello, I just recently swapped out my Comcast Xfinity XB6-T modem for the CM1100. The device also has VoIP phone jacks, so if you need phone service and need to rent a gateway, ask for the XB6-T it has a Broadcom chipset and not the Puma 5 or 6 chips the battery back up older Xfinity gateways do. Give them a call and they will be happy to setup an appointment for you. Find many great new & used options and get the best deals for Comcast XFINITY WiFi Modem Xb6-t Router BRAND Deactivated Account at the best online prices at eBay! She was extremely helpful. Comcast’s Xfinity xFi Advanced Security offers customers better internet protection for $5.99 per month. Close. B--64144RU. So I now question the veracity of the Arris XB6 status page. XB6/TG3482G Wireless speed problems. Blossom 7 has a known compatibility issue with some newer Comcast / Xfinity XB6 Xfi enabled routers. Please send me a modmail message using this link with your full name, address, and a phone number associated with your account. I do not have xfinity service, so the extent of the testing performed was that it POWERED ON! Overall, Comcast is one of … So if your having similar issues I highly recommend getting a new router. I love this Modem/Gateway Router. Today, the Ethernet suddenly stopped working. Press question mark to learn the rest of the keyboard shortcuts, http://forums.xfinity.com/t5/Your-Home-Network/Routing-Issues-With-Gigabit-Internet/m-p/3014838, https://www.amazon.com/gp/product/B0192911RA/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Connect the Ethernet cable from your Comcast to the Ethernet port of your computer, or you can also use your in-home Wi-Fi network to perform comcast router login. Welcome to the Xfinity community! However, after I began playing some games on my PC I have had constant connection issues. Directly activating through Comcast tech support may be easier than through its website. In case of loud … The newest addition to the Xfinity Family. Free shipping for many products! We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. After doing it the issues weren't occurring. Setup XB6 as a Wifi Gateway and use the X4S as AP. So I recently upgraded my service to gigabit speeds. Press J to jump to the feed. The same problem persists and it gets worse—the XB6 won't assign an IP to my Asus VivoMini and only will assign an IP to my macbook via LAN. This seemed to work at first, until it started crashes randomly again. 4) Around 941 mbps is the max download speed that modern gigabit routers/switches can do right now so don't be worried if you can't get above that. My laptop connected straight to the gateway works, but I don't know how long that will last. I tried this same setup with bridge mode. I was hoping someone could suggest the best approach to doing this swap, as most of the Xfinity material presumes that you will use their device as both a modem and a router. Get the most out of Xfinity from Comcast by signing in to your account. Any idea what's happening with Ethernet? Xfinity xb6 specs. Disabling IPv6 allowed it to work. I currently have a wired connection to both my PS4 and PC, but I also tested to see if these issues persist over WiFi, in case the cord somehow became faulty, but again the same results occurred. Xfinity was first mentioned on PissedConsumer on Feb 08, 2010 and since then this brand received 2310 reviews.. Xfinity ranks 223 of 1407 in Telecommunications category. The new router looks and feels cheaper than the old one and I can’t see the lights like the old one when it is sitting on the floor. It seems to be a common issue in the discord reddit as well. Edit - the only thing extra I can suggest trying if you haven't already; make sure to powercycle the modem (unplug the power, give it a minute, plug it back in) and tighten up all the coax connections. Hi cpast, as (CCJohnC) mentioned please try the other Ethernet port on the XB6 and if that does not work try another Ethernet cable if you have one handy. I also have a business line, through Vonage in my house that was not working at all, when I upgraded, my internet, but as soon as I got the new router that was fixed as well. Make sure your TV is turned on and that it's set to the correct input source. 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